Automated Parcel Lockers

The most convenient click and collect solution

Are you looking to add more options and convenience to your customers delivery experience? Packcity intelligent parcel lockers provide a simple, effective and secure solution for consumers seeking more convenience when collecting their packages. Packcity parcel lockers can also be used to return purchases made online, easily and in less than a minute.

How Do They Work?

Package drop off and retrieval in three easy steps.

Step 1: Packcity package drop off

Step 1

Package is delivered and placed into the locker. Recipient receives notification of delivery by email or SMS.

Step 2: Enter code at Packcity locker

Step 2

Recipient enters one-time PIN code.

Step 3: Retrieve package

Step 3

Door opens for package retrieval.


Return a package in three easy steps.

Step 1: Packcity package drop off

Step 1

Place the return label on your package.

Step 1: Packcity package drop off

Step 2

Scan the label at any Packcity station.

Step 1: Packcity package drop off

Step 3

Place your package in the locker that opens.


Key Benefits

Packcity parcel lockers can be customized to fit your brand and needs.
Packcity parcel lockers can be customized to fit your brand and needs.
  • Convenient - 24/7 access for parcel pick up.
  • Secure - total security of packages and risk reduction of lost packages.
  • Increases in-store traffic - getting online shoppers to pick up packages at the store will increase foot traffic and revenue.
  • Visibility - provides complete tracking and accountability for all packages.
  • Reduction of labor and time - fewer internal resources are required for parcel management, distribution and/or pick up.

Industries Served

Packcity, as an automated parcel point accessible by delivery companies, optimizes the delivery and parcel pick up for students, employees, tenants and online consumers.

Learn how Packcity parcel lockers will benefit your delivery management »

parcel lockers for retail


parcel lockers for universities


parcel lockers for residences


parcel lockers for corporations



Packcity Installed at the University of Pittsburgh

Packcity parcel lockers installed at the University of Pittsburgh.

The Packcity and University of Pittsburgh mailing and warehouse management teams celebrated a successful parcel locker install that will serve more than 25,000 students. Matt Sloan, Senior Manager, Mailing & Warehouse Services, at the University of Pittsburgh had this to say about the new lockers:

Why did you choose Packcity Intelligent Lockers?
"Packcity Intelligent Parcel Lockers further represents the commitment to innovation and technology in the classroom as well as around campus at the University of Pittsburgh."

How has the response to the lockers been?
"The reaction to the intelligent lockers has been overwhelmingly positive. When people see them they are immediately intrigued and want to find out more."


Request more information about Packcity parcel lockers