ProShip Multi-Carrier Shipping Software Continues to Support FedEx’s Largest Accounts

Posted on Oct 15, 2020 By tpawelka Share:

Onboarding of several large retailers in 2020 has boosted year-over-year growth

ProShip has recently completed our midyear review with FedEx, noting our growth with them year-over-year (YoY) and our continued progress as a Diamond-level Solution provider.

What does Diamond Solution status mean?

A FedEx Compatible Diamond solution provider is an annual award given by FedEx to its software partners. Several factors go into the review, including customer compliance as well as YoY growth in volume and revenues, customer installations and renewals, and more.

ProShip is proud to have been named a FedEx Compatible Diamond Solution for the past seven years in a row, aka every year since the inception of the program. We also have acquired two FedEx Compatible Partner of the Year Awards — the only solution to have earned this honor multiple times.

While many of our competitors bounce in and out of FedEx Solution tiers, ProShip has consistently remained at the Diamond level year in and year out. We've earned this status based on the strength of our product, our customer support, our market leadership and our future potential. There's a lot that goes on behind the scenes, and the entire ProShip team works hard throughout the year to make it all happen.

Here are a few of our mid-year highlights:

ProShip's YoY growth with FedEx, FY2020 (June 2019-May 2020)

  • Revenue Growth = 17.4%
  • Volume Growth = 12.8%
  • Customer Growth = 11.7%

During the first half of the year, our yearly growth YoY, FY2020

  • Ground revenue = 19.5%
  • Ground volume = 15.4%
  • Freight revenue = 405.5%
  • Freight volume = 387.8%

Other important notes:

  • Several large retail customers onboarding with ProShip in 2020 has boosted above revenue
  • FedEx Regional Certification on WS2020 and FSMS 18.0x in United States, Canada and European Union. FSMS 20.0x coming this fall.

There are excellent reasons for our strong growth: The ProShip Difference

ProShip Multi-Carrier Shipping Software is the most advanced shipping platform on the market today. It allows retailers, manufacturers, third-party logistics and healthcare companies to ship at lighting speeds, stay carrier compliant and build stronger-than-ever customer revenue streams.

We've been a software partner for FedEx Ship Manager since they began working with third parties and with FedEx Web Services since its inception. We even take primary responsibility of our customers’ FSMS (FedEx Ship Manager Server) installations. No other software provider has our depth and breadth of experience.

Most importantly, we stand out above the competition in three areas that matter most to our valued customers:

1. Speed

Speed is the name of the game when it comes to shipping. It is a critical barometer of productivity, efficiency and quality for every business.

Parcel shippers need to get orders onto the truck as quickly as possible. That means you need high-performing technology that is fast enough to handle high volume shipping requests from multiple locations with real-time processing of complex business rules and rating logic. It's quite a technical challenge.

But ProShip can help you decrease the amount of time and effort it takes to ship a package without incurring additional costs. Why does this matter? Because each missed delivery promise means an upset customer and potential lost recurring revenue.

With the fastest parcel shipping solution, you can:

  • Improve customer satisfaction and retention
  • Increase productivity and profitability
  • Stay flexible and intensify visibility

2. Compliance

Noncompliance costs your organization time and money and increases your risk. But it's a headache to manage multiple carriers, keep track of changing rates and set up intricate business rule logic. Does your shipping software keep you fully compliant and integrated 24/7/365?

ProShip Multi-Carrier Shipping Software is number one in compliance because we build and support our engines ourselves. We are committed to carrier relationship building and making sure that adding a new carrier is as easy for you as adding a new carrier module.

Compliance with ProShip software ensures you can:

  • Deliver orders to your customers on time, with no delays.
  • Reduce chargebacks for non-compliance and lower your overall freight spend.
  • Effortlessly stay on top of rate increases, rising surcharges, complex formulas and new regulations without wasteful downtime.
  • Utilize carrier volume balancing to stay on top of capacity maximums
  • Use our custom address validation modules to eliminate carrier charges for address corrections and guarantee on-time deliveries.
  • Automatically generate carrier-certified labels, manifests and other required documentation.
  • Keep up with ever-changing mandates and policies for barcoding, documents, arrive-by-dates, packaging specifications and more.

3. Support

Our customer support is another area in which ProShip really shines.

You never need to worry about bouncing around through different support reps, explaining your issues over again to new people. Instead, you'll have a dedicated account manager, and your rep will work closely with production engineers and system integrators to find the best solutions for your business, quickly.

You can submit your issues either via e-mail, through our online ticketing system, or phone. Your dedicated account manager will respond within 15 minutes, and all emergencies are immediately escalated to senior engineers and ProShip executives.

You can rest assured that helpful answers are always at your fingertips. Our online Help and ProCyclopedia resources are available 24/7 to provide the support you need.

You Benefit from Our Continuous Improvements

Although Diamond Status is awarded annually, earning it is a year-long effort. As a result, we're constantly improving and working toward the latest FedEx certifications.

Many executives think that the most successful companies choose more expensive shipping software because they have the resources to do so. However, the reality is a little different. Successful companies flourish because they made the right choice the first time. Instead of looking only at the price of the software, they also see the value in it. They recognize the impact that the right parcel shipping solution can have on their business and their bottom line.

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