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Customer Experience Part 1: Meeting Shipping Demands
Posted on Jun 27, 2017 By kbormann
What you do with shipping options, costs, omnichannel, tracking and returns can significantly impact the customer experience.
Today’s Shipping Wars
Posted on Jun 6, 2017 By kbormann
When it comes to free shipping, some of today’s top retailers are fighting for the number one spot.
E-Commerce for Baby Boomers
Posted on Apr 18, 2017 By kbormann
As consumers, baby boomers outspend everyone by $400 billion annually, providing over 50% of national consumption.
Parts of a Shipping Label
Posted on Mar 24, 2017 By tpawelka
Ever wonder what all of those barcodes and symbols mean on a shipping label? ProShip breaks it down for you.
Make a List, and Check it Twice This Holiday Shipping Season
Posted on Oct 13, 2016 By kbormann
Alan Hopper, Director of Business Development at ProShip, talks to Retail TouchPoints about proper shipping planning for the upcoming 2016 holiday season.
The Impact of a Negative Shipping Experience
Posted on Sep 8, 2016 By kbormann
A product's journey through the supply chain, in today's direct to consumer model, is in reality, your customer's journey. A negative shipping experience will affect that.
The Significance of Shipping Options
Posted on Sep 6, 2016 By kbormann
Today’s consumer is driven by an ‘I want it now’ mentality, yet many retailers are struggling to deliver.
Shipping Expectations for Today's Customer
Posted on Aug 25, 2016 By kbormann
In today's omnichannel world, a customer's "want" list becomes longer and longer and these "wants" are turning into expectations quicker than ever.
Are Customers Complaining About Your Shipping Costs
Posted on Aug 23, 2016 By kbormann
Customers are shopping online more than ever. Retailers that were once known for their amazing store presence are now competing in the global marketplace on the e-commerce front.
May 8, 2019