• Convenience

    Customers can collect their packages at a time and place of their choice and drop returns in less than 15 seconds!

  • Satisfaction

    No lines or waiting at a customer service desk improves the customer experience.

  • Freight Savings

    Save on freight costs due to carriers not having to complete last mile delivery.

  • Labor Savings

    Repurpose internal resources from hunting parcels to selling on the floor.

  • Security

    Total security of packages and fewer lost packages.

Indoor and Outdoor Branded Packcity Parcel Lockers

Indoor and Outdoor Models

Enable your customers to conveniently pick up packages on their own time!

Installing parcel lockers adjacent to or within a brick and mortar store or common area enables customers to pick up their e-commerce deliveries on their own schedule. For retailers, this can also mean increased foot traffic as customers go into the store to make additional purchases.


Outdoor Packcity Parcel Lockers

Reporting & Analytics

Robust reporting, metrics and dashboards at your fingertips.

Packcity Parcel Lockers have robust reporting capabilities that allow you to view a number of KPI's like occupancy ratio, average turnover, time of pickup, average size of parcels and many more.

These analytics give you the ability to determine the return on investment as well as the need for additional parcel lockers on site.

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customer placing a package in a parcel locker

Returns, Returns, Returns

Returning a package is just as easy!

Customers prefer to return online purchases to a physical store because they find it faster, easier and more efficient. With parcel lockers, it's as easy as 1-2-3!

  1. Recipient places the return label on the package
  2. The label is scanned at the locker station
  3. Locker door opens and customer places the package inside
Download the Packcity Parcel Locker brochure

Ready to learn more?

Download the Packcity Parcel Locker brochure.

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Retailers offer buy online pick-up in store (BOPUS)

Three Important Reasons Why Retailers Offer BOPUS

Article and infographic

In the trend of omnichannel shopping, the ability for consumers to research, reserve and pay for products online, then pick-up in-store at their convenience is an innovation that smartly addresses the mind-set of today’s “I want it now” shoppers. But what’s in it for the retailers that offer this solution?

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Have we piqued your interest?

Talk with one of our Packcity Parcel Locker experts to discuss the benefits that parcel lockers will have in your business.

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