Why Packcity?

Installing parcel lockers adjacent to or within a brick and mortar store or common area enables customers to pick up their e-commerce deliveries on their own schedule. For retailers, this can also mean increased foot traffic as customers go into the store to make additional purchases.

Packcity Parcel Lockers have robust reporting capabilities that allow you to view a number of KPI's like occupancy ratio, average turnover, time of pickup, average size of parcels and many more.

These analytics give you the ability to determine the return on investment as well as the need for additional parcel lockers on site.

Customers prefer to return online purchases to a physical store because they find it faster, easier and more efficient. With parcel lockers, it's as easy as 1-2-3!

1. Recipient places the return label on the package
2. The label is scanned at the locker station
3. Locker door opens and customer places the package inside

In the trend of omnichannel shopping, the ability for consumers to research, reserve and pay for products online, then pick-up in-store at their convenience is an innovation that smartly addresses the mind-set of today’s “I want it now” shoppers. But what’s in it for the retailers that offer this solution?