onboarding


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Implementation

Install ProShip software that is tailored to your needs while integrating to homegrown or third party OMS, WMS, and/or ERP systems.

ProShip has a detailed onboarding process. New clients are turned over to our expert integration team, where they will receive pre-requisite information and a questionnaire. This questionnaire gathers information such as account numbers, services being utilized, etc. Gathering this information helps us jumpstart the project faster. Following the information gathering portion we have a very detailed kickoff process which ends in a specified contract for both parties to agree upon, which allows the solution to be delivered.

Integration_Project_Phases.svg

In the Initiation Phase, the customer receives the license key and welcome emails and all other phases are outlined. All initial documents are added into a SharePoint if they are not already there.

Project stakeholders are identified and the project manager approves hours billed-to-project through the project lifecycle. The transition to the Integration (Pre-Kick Off) Meeting is the milestone that ends the Initiation Phase.

The ProShip implementation was one of the smoothest system implementations that I have ever seen. Outstanding job to the entire ProShip team that makes all of this possible.

Ken M., Senior Logistics Director and VP of Business Development at KGP Logistics

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